Who We Are
“My experience with Alya has exceeded my expectations of a provider. Alya provide a level of support and a personalised service that stands out from my experiences with other providers. I am so happy that I found Alya.”
“In my experience working with ALYA, they have shown a willingness to engage people on their terms and tailor a person-centred approach in a collaborative ethical manor. They have proved themselves leaders in maximizing their resources to enhance the choice and control of their participants and this is clearly evident in their onboarding and participant/mentor matching processes.
The organisation has demonstrated transparency & accountability and a capability to work with a variety of stakeholders including Brisbane North’s broader NDIS provider networks in the development of their service model.”
“I love working for Alya. I feel listened to and cared about as an employee, everyone from the CEO through to the payroll team are accessible and highly responsive. I feel recognised and rewarded for my efforts and Alya invests in my learning and development.”
“Alya is a breath of fresh air. I feel supported and empowered by my leaders and peers. I am truly grateful to be a part of Team Alya.”
“Alya is a supportive and patient workplace who care about staff like family. Whatever is needed, Alya are happy to help and don’t make you feel like less for mishaps along the way. Alya is one of few places that accept lived experience as equal with working, giving new support workers a chance to show what they’re made of. 10/10 would recommend Alya as an employer.”
“I have worked as an independent NDIS & Private Support Worker, I have worked for other Support Providers and now I work at ALYA who are absolutely head and shoulders above all others in every way. I have been trained, supported and mentored by ALYA in so many wonderful ways. Most importantly, I have witnessed their skill, experience, intelligence and deep compassion in supporting ALYA's participants which is why I absolutely LOVE working with ALYA.”
“"The support workers are very good what they do because they take time to assess you and listen to what I need. The team are very helpful and listen to me. For example, they helped me with budgeting and grocery shopping and meal prepping”
“Great PSO's who have always had my back and listened when I have issues or concerns. Alya has always been very reliable to me and my participants.”
“The support workers are absolutely amazing. The PSO’s nailed it and provided me with employees who remind me of a younger version of myself”
“Working with Alya has always and continues to be an absolute pleasure. They're professional, consistent and address any issues and accept all feedback with grace and integrity. Alya is an organisation that you can rely on. Myself as a Support Coordinator have had a wonderful and continued experience working alongside Alya. No participant is too hard or too complex to work with and they approach each participant professionally and individually as we are all different in many ways. Alya provides peace of mind. They are reliable and never disappoint, they are there for the participant always and not a profit driven organisation like the majority of are. They continue to improve to ensure quality services and are driven to improve the quality of life in all participants they support”
“Alya is an exceptionally reliable company. I've only heard positive feedback about Alya from my team”
“When it comes to finding suitable support support workers, Alya carefully matched me with the right emplpyee who perfectly aligns with what I was looking for which has made all the difference. Alya's dedication to understanding and accommodating my requirements is what sets Alya apart. Keep up the fantastic work!”
“I value ethical behaviour greatly, and I truly want the service I provide to be of the highest quality. Working for Alya works for me because we choose to be a registered provider with the NDIS and we are open to scrutiny, screening and accountability”
Alya is a NDIS Registered Disability Support Provider delivering services across a wide geography in Southeast Queensland including Brisbane Metro, Brisbane North, Brisbane South, Ipswich and Sunshine Coast. We provide support to adult and children across a wide range of disabilities including mental health, ASD, psychosocial presentations, physical and intellectual disabilities.
Alya has a team of over 160 employees who deliver services including In-Home Care, High Intensity Support, Mental Health, Behaviour Support to Children and Young People, Capacity Building and Community Participation.
Our corporate team is based at our Head Office, located at 461 Logan Road, Stones Corner, Brisbane.
At Alya, our belief is that life is meant to be beautiful. Our mission and focus is to endeavour to help and support our participants to live a meaningful, beautiful and developing life.
Our goal is to be unashamedly different. How?
You will have your own dedicated Support Officer who’s connected with you and your family and know what is important to you. Your Alya dedicated Support Officer will be your point of contact along your entire Alya journey and they also review every support worker we provide you with.
Unlimited access to our support worker talent pools at no cost and able to change support workers anytime. But Alya doesn’t stop there… Sifting through profiles and selecting the right person can be hard and time consuming. We have industry experts to help you through the process to ensure you get the very best fit.
Safety and the quality of care Alya provides to our Participants and Support Worker team is paramount. Alya has tailored systems, policies and procedures to ensure Alya is the industry leader.
Working with Alya means you have access to our easy to use, transparent system called My Alya. My Alya puts live data and key information regarding your plans, budgets and goal progression at your fingertips.